Basic moral of the story: If something bike related gets you upset send out a huffy tweet followed by a pointed letter, and post on a blog. By the next day, the company may apologize.
If you don’t have a blog please feel free to contribute to Baltimore Spokes, and remember:
""Bicyclists aren’t dangerous," says Gilbert, "They’re people who’ve chosen not to drive a car."
https://www.usatoday.com/money/industries/food/2009-08-19-twitter-bicycle-drive-through-bike-tweet_N.htmoldId.20090820221603541
Biking in Baltimore